Privacy Policy
At The Crooked House, Lavenham your privacy is very important to us. Below you will find a policy outlining how your data is collected and stored by us.
How your data is collected
Your personal data is only collected by us when you choose to contact us via our website, newsletter, social media or when placing an order from our shop. By submitting your personal information to us, you agree to the transfer, storing and processing of your personal information.
What data is held by us
By contacting us on the provided email addresses you are giving us access to your personal data such which may include
· Your email address
· Name
· Contact number
· Address
· Any further information that you voluntarily provide, for example, bank/credit card details, dietary or access requirements for an event
How your data is used
Information that you provide may be shared between all staff within The Crooked House, Lavenham to enable us to fulfill the contract that you are initiating by contacting us or booking our services. When you contact us, a record of your correspondence may be held to be referred back to in the future. We may also use your contact information to share news and updates about future events, products and services from The Crooked House, Lavenham. You have the right to unsubscribe from these updates at any time, by emailing us at crookedmen@crookedhouselavenham.com.
Sharing of your information
Your data will never be shared with other companies or Third Parties for sales purposes, however, your data may be shared with our core service providers and third parties that are necessary for our business to function, for example, IT systems support. Your data may also be shared with the police or emergency services in the case of a problem or investigation.
Storage of your data
The data that you submit is held securely and we use strict procedures to limit any unauthorised access.
Your rights
You have the right to request to access the personal information that we hold on you at any time.